Shipping Policy

Shipping Policy

At Vastra Yug, we aim to deliver your purchases efficiently and securely. Please review our shipping details below.

  1. Shipping Locations:

    • We currently ship to INDIA. If your location isn't listed, please check back later as we continue expanding our shipping network.

  2. Shipping Methods and Costs:

    • Standard Shipping: Delivery estimated within 5-7 business days.
    • Express Shipping: Delivery estimated within 2-3 business days.
    • Overnight Shipping: Next business day delivery.
    • Shipping costs are calculated at checkout based on your location and chosen shipping method.

  3. Order Processing Time:

    • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  4. Delivery Time:

    • Delivery times are estimates and may vary due to external factors such as weather, customs, or carrier delays. While we strive for timely delivery, we are not responsible for delays beyond our control.

  5. Order Tracking:

    • Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to track your order on the carrier's website.

  6. International Shipping:

    • For international orders, customs duties, taxes, and other fees may apply, which are the customer’s responsibility. Please check with your local customs office for further information.

  7. Undeliverable Packages:

    • If a package is returned to us due to an incorrect address or being unclaimed, the customer is responsible for additional shipping fees to re-send the package.

  8. Damaged or Lost Packages:

    • If your package arrives damaged or is lost in transit, please contact our customer support immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

  9. Changes to Your Order:

    • If you need to change your shipping address or method after placing an order, contact us as soon as possible. We will try to accommodate your request, but changes may not be possible once the order has been processed.

  10. Contact Us:

  • For any shipping-related questions or concerns, please visit the "Contact Us" section on our website.

This policy provides transparency and helps manage customer expectations regarding shipping and delivery.